Deepak Wadhawan

Deepak Wadhawan is the Senior Vice President and India Country Leader at Concentrix, a global technology and service organization committed to enhancing customer experiences for leading brands. With over two decades of experience in customer service operations, Deepak has held several significant roles within Concentrix, including Global Vice President and Director, and has been vital in driving growth and profitability. Deepak also managed banking and healthcare accounts for IBM in Asia, and earlier served as an F&B Executive at The Park Hotel. Deepak holds a training certification in Business Management from the Indian Institute of Management, Ahmedabad, and has a diploma in Hotel Management and Catering Technology from IHM Lucknow.