Dendy Permana

Dendy Permana has a diverse background in the hospitality and customer service sectors, with experience as a Contact Center Advisor and Trainer I at Concentrix from September 2021 to October 2023. Prior to this role, Dendy worked at Pullman Hotels & Resorts from March 2019 to March 2021, where responsibilities included streamlining the check-in and check-out processes as a Front Desk Agent and Night Auditor. Dendy's career began at Mandarin Oriental Hotel Group, serving as a Housekeeping and Front Office Trainee in early 2014, which included greeting visitors and managing reservations. Dendy holds an Associate's degree in Rooms Division Management from Sekolah Tinggi Pariwisata Bandung (NHI) and a degree in Hotel Accommodation from SMK Negeri 3 Bogor.