Denis Menard

Denis Menard is currently the Directeur des Applications at Concentrix, where they leverage their extensive experience and technical expertise. Previously, Denis held the role of Responsable de Formation et de Support Technique at Webhelp, overseeing the optimization of call recording solutions and the deployment of omnichannel solutions. Denis has also worked in various capacities, including as Responsable Planification and Responsable Formation, demonstrating a strong commitment to enhancing operational efficiency in contact centers. Their background includes skills in Ruby and SQL, as well as knowledge of industry solutions like NICE and ZENDESK. Before their roles in the technology sector, Denis gained experience as a barman at Okapi Angers.