Diana Delca

Diana Delca is a results-driven operations leader currently serving as the Managing Director at Concentrix. With a focus on strategy execution, quality management, and process improvement, Diana is skilled in driving efficiency and enhancing customer satisfaction. Previously, Diana held various roles including People Solutions Director, where they developed regional HR strategies, and Customer Service Manager at Webhelp, where they ensured high-quality service delivery. Diana earned a Master’s degree in Human Resources Management and a Bachelor’s degree in Foreign Languages from the University of Bucharest.