Edward Diaz has extensive experience in customer service and technical support roles, spanning over a decade, beginning in 2006 with positions at Stream Global Services and Asurion. Edward has served as a bilingual customer service representative at Concentrix since August 2020 and as a customer care specialist at Acquire BPO since July 2019. Previous roles include customer care and technical support at Conduent and customer service and technical support at Convergys. Additionally, Edward worked as an English teacher at Centro Educativo Los Prados, focusing on enhancing students' proficiency in English from 8th to 12th grade. Edward holds a degree in Modern Languages and Education from UNICARIBE, completed in 2009.
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