Ekta Jaiswal is currently the Training and Quality Manager at Concentrix, where they drive customer experience excellence through innovative training and quality initiatives. With over 1.5 years at Concentrix and extensive prior experience in quality management, Ekta has held roles such as Team Leader Quality at InterGlobe Technologies and Quality Manager at IGT Solutions. They possess a Bachelor of Commerce and a degree in Tourism and Travel Services Management, which complement their expertise in customer relationship management and talent development. Ekta is committed to empowering teams to achieve measurable outcomes and operational excellence.
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