Em Aparri is a seasoned professional with extensive experience in project management and quality assurance. They served as a Tier 3 Technical Support Consultant at Sutherland Global Services from 2012 to 2015, and later became a Quality Assurance Manager at Kapaserv Inc., overseeing quality processes and team performance. Em also held positions as a Quality Communication Trainer and Quality and Training Coordinator at Conectys, focused on training and onboarding new hires. They began their career at Concentrix as a Technical Support Representative and advanced to Senior Manager of Business Operations. Em holds a Bachelor of Arts in Linguistics from the University of Mindanao, completed in 2012.
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