Emma Aronsson brings extensive experience in quality analysis and training management from a successful tenure at Concentrix, where roles included Quality Analyst, Training Manager, and Quality Sales Coach from February 2020 to April 2023. Prior experience as a Customer Support Agent at Transcom from May 2015 to March 2018 has further enhanced expertise in customer service. Emma holds a Bachelor of Arts degree in Svenska med inriktning mot språkkonsultverksamhet from Umeå University and has studied English Linguistics at Uppsala University.
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