Emmanuel Lluberes is a seasoned professional with over 15 years of experience in the BPO and customer-centric sector. Currently serving as the Sr Director at Concentrix, they focus on operational efficiency and client satisfaction. Previously, Emmanuel held various roles, including Operations Manager and Quality Assurance Supervisor, showcasing expertise in managing teams and improving productivity. They earned a degree in Law from Pontificia Universidad Católica Madre y Maestra and are pursuing a Six Sigma Yellow Belt certification. Known for being a committed leader, Emmanuel strives to develop talents within their teams.
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