Empress Ryles has extensive experience in the financial services sector, currently serving as a Corporate Complaints Specialist at Concentrix since April 2022. Previously, Ryles held the position of Fraud Analyst Lead at TSYS from June 2014 to April 2019, focusing on fraud detection and loss prevention. Ryles transitioned to a Claims Specialist role at Sedgwick between May 2019 and July 2021, verifying claim data and evaluating benefit eligibility. Ryles also worked as an AML Analyst II at Concentrix from August 2021 to May 2022, conducting detailed investigations into potential money laundering activities. Earlier experience includes a Sales Associate position at Spencer Gifts from July 2007 to August 2011. Ryles holds an Associate of Science degree from Chattahoochee Valley Community College, completed between 2017 and 2019.
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