Erdem Genç

Erdem Genç is currently the Contact Center Director at Concentrix, where they apply their extensive experience in customer service management. They previously served as the Director of Customer Service and gained further expertise as a Digital Customer Channels Operations Manager at CMC Turkey from 2011 to 2015. Earlier in their career, Erdem worked as a Customer Relations Specialist at Migros from 2008 to 2011. They hold a Bachelor's degree in Labor Economics and Industrial Relations from Anadolu Üniversitesi, which they completed between 2009 and 2014, and a high school diploma from Nuri Cıngıllıoğlu Lisesi.