Eric Harper

Eric Harper has over 25 years of experience in IT and customer support, currently serving as a Platform Support professional at Concentrix since September 2020. Previous roles include Network Administrator at First Bank - Burkburnett, where significant contributions included training employees and evaluating software systems, as well as various positions at Convergys that enhanced network efficiency and client analysis. Notably, Eric has experience as an IT Operations Analyst, focusing on troubleshooting and implementing policies within Microsoft Active Directory environments, and has managed mobile device insights with AirWatch. Early in the career, Eric contributed to curriculum development at Brigham Young University - Hawaii while also instructing university-level courses. Academic credentials include studies in Business Computer Information Systems and Marketing from Midwestern State University and Information Systems and Accounting from Brigham Young University - Hawaii.