Eric Lopez is an experienced IT operations leader with a strong background in managing technology services across various companies. From January 2017 to March 2023, Eric served as the IT Operations Leader at Concentrix, demonstrating expertise in maintaining operational stability and adherence to service level agreements. Prior roles include IT End-User Support Manager at Expert Global Solutions and various leadership positions at Concentrix, including IT Operations Manager and IT Service Delivery Manager. Eric also contributed to IT management at APAC Customer Services, overseeing support for multiple sites, and held positions at DTSI and Sitel, focusing on technical support and site management. Eric holds a Bachelor of Science degree in Electronics and Communications Engineering from De La Salle University, earned between 1999 and 2005.
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