Eric Somera has extensive experience in IT service delivery and support, currently serving as the Local IT Service Delivery Manager at Concentrix since January 2017. Prior to this role, Eric held positions such as Account IT and IT Service Delivery Specialist within the same company. Earlier in the career, Eric worked as a NOC Tier 1 Engineer at Architel® from August 2013 to August 2018, contributing to a strong foundation in technical support and service management.
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