Fabio Andres is a strategic leader in the BPO sector, focusing on driving growth and profitability across diverse industries, including telecommunications, healthcare, and technology. They currently serve as Operations Manager at Concentrix, where they lead commercial teams and optimize performance metrics. Previously, at Webhelp, Fabio directed operations for a large team, achieving significant improvements in customer satisfaction and operational efficiency. Their educational background includes a law degree and various diplomas in leadership, sales management, and artificial intelligence, with ongoing studies in higher management.
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