Fernando Flores

Fernando Flores is a skilled Site Reliability Engineer at Concentrix Catalyst, with a focus on monitoring and supporting IT infrastructure, utilizing tools such as Splunk, Grafana, and AppsDynamics. Prior experience includes an Infrastructure Engineer role at PK, where responsibilities encompassed administration, troubleshooting, and CI/CD management across enterprise systems. Fernando also has a background as a Triage Engineer, Middleware Engineer, Lean Application Specialist, and Service Desk Agent at T-Systems México, developing a comprehensive understanding of software installations, SAP modules, and customer support. Fernando holds a degree in Ingeniería en Sistemas Computacionales from Universidad del Valle de México.