Frantz C. is a seasoned professional with extensive experience in software development, technical support, and business analysis. Currently serving as a Technical & Customer Support Specialist at Concentrix since September 2024, Frantz emphasizes customer retention and growth while applying problem-solving skills beyond technical troubleshooting. Previously, Frantz worked as a Consultant Full-stack Software Developer at City Group Co. KSCP, contributing to the evolution of the Citylink Shuttle platform. Additional roles include Full-Stack Developer positions at door2door and Oui Are Makers, where Frantz collaborated on innovative mobility solutions and social networks, respectively. Earlier experience includes a Business Data Analyst role at Babasport and an Analyst position at BNP Paribas, focusing on data-driven decision-making and financial process optimization. Frantz holds a Master’s Degree in Banking, Corporate, Finance, and Securities Law from ESC Amiens and completed an exchange program at Carleton University.
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