friska mayasari

Friska Mayasari is a Contact Center Senior Manager with extensive experience in operations management across various organizations, including Concentrix and Traveloka. Friska has held multiple roles, from Customer Service Representative to Operations Manager, demonstrating strong leadership and a commitment to improving operational processes. With a Bachelor’s degree in Communication Science from Universitas Mercu Buana Yogyakarta and an Associate’s degree from Universitas Gadjah Mada, Friska is dedicated to fostering a service-oriented environment and influencing positive change within teams.