Gaurav Singh

Gaurav Singh is a seasoned professional with over 13 years of experience in contact centers, including more than 8 years in management roles. Currently serving as a Group Leader in Business Operations at Concentrix, they have a diverse background spanning Telecom, E-Commerce, Sales, Vendor Management, Project Management, and Business Operations. Gaurav has successfully managed projects involving Apprenticeship and Asset Recovery while overseeing various communication channels, including inbound and outbound services. Prior to their role at Concentrix, they held positions at IBM and Snapdeal, contributing to team leadership and operational efficiency. Gaurav is pursuing a degree in Business Administration and Management at Meerut Public School.