Gavin Hiuser is a seasoned Senior Operations Manager currently leading COPC implementation at Concentrix since 2018. They have a rich background in the Customer Contact Engagement industry, having previously held senior management positions at Convergys and Stream Global Services. Gavin holds a Bachelor's degree in English Language and Literature from Carleton University, earned in 1996. With expertise in Service Delivery, Operations Management, and Business Process Improvement, they excel in fostering team environments that drive performance targets.
Location
Trenton, Canada
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