Genevieve Brown

Genevieve Brown is a Customer Service Advisor at Concentrix since September 2024, where responsibilities include interacting with customers through email and live chat to address inquiries, troubleshoot issues, and provide information on payments and refunds. Prior experience includes serving as an Actuarial Assistant at Electricity Company of Ghana Limited from November 2023 to April 2024, and holding positions such as Insurance Sales at AssureAdvisors Limited and ITS Support at the University of Ghana. Genevieve also worked as a Sales Team Lead for Delaware North in 2019. Educational background includes a Bachelor of Applied Science in Actuarial Science from the University of Ghana and a Science degree from Mfantsiman Girls’ Senior High School.