Gio Melendez

Gio Melendez is an experienced professional with a background in operations management, client relations, and technical analysis. As Operations Manager at Concentrix from October 2018 to January 2021, Gio focused on maximizing revenue generation and managing costs effectively. Prior experience includes serving as Associate Director at Convergys, where responsibilities included overseeing financial projections and fostering partnerships with clients and business directors. Gio's earlier roles include Technical Specialist, where data analysis and report implementation were key functions, and Team Lead, accountable for customer satisfaction KPIs. Initial experience includes working as a Paralegal Assistant at the Law Offices of John B. Laing and providing technical support as a Computer Science Tutor at Los Angeles Mission College. Gio holds an Associate of Science in Computer Science from Los Angeles Mission College and a Bachelor of Business Administration from the International Business Management Institute.