Gordon McCall is a Senior Solution Architect at Concentrix, where they focus on designing and developing innovative multi-channel customer management solutions. With over 20 years of experience in workforce management, resource planning, and contact center operations, they excel at aligning complex client needs with effective strategic solutions. Gordon's previous roles include Planning Strategy Consultant and Resource Planning Manager, where they successfully implemented resource and logistics planning for various clients. Gordon earned a Bachelor's degree in Business from The University of Stirling and completed their high school education at Dollar Academy.
This person is not in the org chart
This person is not in any teams
This person is not in any offices