Gregorio Nanni is an experienced professional with a strong background in operations and customer service. Currently serving as a Team Leader Operations at Concentrix since November 2021, Gregorio has successfully transformed underperforming teams and driven exceptional customer service through motivation and data-driven insights. Previously, at Europcar from January 2019 to January 2021, Gregorio advanced from Customer Service Agent to Team Leader, managing a high-performing team. Earlier experience includes working as a Sales Specialist at Clochard Vintage, where exceptional customer service was provided to an international clientele. Gregorio holds a Bachelor of Business Administration from Università degli Studi di Firenze and has participated in an Erasmus program at Goethe University Frankfurt.
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