Guada Zamora

Guada Zamora is an Associate Director for Training and Quality at Concentrix, where they lead initiatives to enhance employee competencies and performance. With over 15 years of experience, Guada has previously held positions such as Sr. Learning Operations Manager at Convergys and Learning Experience Manager at TaskUs. Guada's educational background includes a Bachelor of Business Administration in Human Resources Management and a Bachelor of Applied Science in Applied Economics, both obtained in the mid-2000s. Throughout their career, Guada has focused on developing training programs that align with the evolving needs of sales, customer service, and technology sectors.