Hamza Laroussi

Hamza Laroussi is a Senior Dialer Manager at Concentrix, where they have been since 2023. With eight years of experience in customer relations, they have held various roles, including Campaign Performance Manager and Campaign Coordinator, primarily at Webhelp from 2013 to 2016. Hamza is responsible for achieving targets in collaboration with management and clients, focusing on optimizing campaign strategies for better performance. They hold a professional license in computer networks and a degree in computer technology from Ordiciel, as well as a Baccalauréat in electrical engineering from Lycée Les Orangers.