Hasna Taha is a skilled Cloud Support Engineer with experience in Microsoft Entra ID synchronization, troubleshooting identity management issues in enterprise environments, and previously serving as a Sales Representative where exceptional sales targets were surpassed through effective customer engagement. Hasna contributed as a Quality Auditor at FlairsTech, leading quality evaluations and training new auditors, and as a Technical Trainer, designing innovative training programs for specialists. Experience also includes serving as a Client Services Officer at HSBC, providing specialized training for new hires, and as an English Teacher at Engoo, delivering personalized lessons to international learners. Prior to these roles, Hasna worked as an Account Advisor at Delivery Hero, efficiently resolving customer issues to maintain high satisfaction rates. Hasna holds a Bachelor of Arts in Comparative Literature from Modern Sciences and Arts University.
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