Hazel Lagasca is a Senior Manager in Workforce Management at Concentrix, bringing over 20 years of experience across FMCG distribution, insurance, and call center industries. Previously, Hazel held managerial roles in workforce management at Convergys, where they provided strategic support to capacity planners and developed scheduling solutions to optimize staffing and meet client demands. Hazel's strong focus on customer service, people leadership, and quality assurance has equipped them with the skills needed to drive performance and operational efficiency. Hazel earned a Bachelor of Science in Physical Therapy from the Philippine College of Health Sciences, Inc. in 1998.
Location
Metro Manila, Philippines
This person is not in the org chart
This person is not in any teams
This person is not in any offices