Heba Omar has extensive experience in technical support and customer service, currently serving as a Technical Support Representative for Concentrix since June 2016 and as an Intune Support Engineer for Microsoft since January 2021. Prior to these roles, Heba worked as an International Advisor at Vodafone Enterprise from November 2011 to June 2016 and as a Tour Operator at AllianceTravelEgypt from August 2009 to October 2010. Heba holds a Bachelor's degree in Germanic Languages, Literatures, and Linguistics from Al Alsun.
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