Ianis Gianaris is a Senior Operations Manager at Concentrix, where they oversee operations and drive processes in the Business Process Outsourcing and IT service delivery sectors. With a solid background in claims and technical support management, Ianis previously managed teams at AIG Shared Services, Tek Experts, and GoDaddy, contributing to significant improvements in operational efficiency and quality assurance. They co-owned sportdelivery.com from 2007 to 2011 and held various roles at TELUS International Europe, showcasing their versatility in both leadership and technical training capacities. Ianis's educational foundation includes studies at the University of Forestry in Sofia, Bulgaria.
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