Ibrahim AbuAzzam

Ibrahim AbuAzzam is the Quality & Training Manager at Concentrix, a position they have held since 2025. They previously worked at Amana Food Industries from 2019 to 2021 as a Machine Operator and Maintenance, where they improved production quality by 20% and efficiency by 22%. Prior to that, Ibrahim was a Mechanical Engineer at Milky Way for Renewable Energy from 2017 to 2019, contributing to product development and tooling specifications. They also gained customer service experience as a Customer Service Advisor at Webhelp from 2021 to 2022, achieving a 95% satisfaction rating. Ibrahim holds a Bachelor's degree in Mechanical Engineering from Eastern Mediterranean University, which they completed in 2017.