Ibtehal Adel

Ibtehal Adel is a Director with extensive experience in operations and customer service management. They have held various positions at Concentrix, including Director of Operations and Senior Operations Manager, and have also served as Call Center Operations Manager at Raya Contact Center. Ibtehal is PMP certified, a COPC release 5 certified professional, and a Six Sigma Black Belt, reflecting their skills in project management and quality improvement. They earned a degree in Spanish Language from Ain Shams University in 2005.