Isil Ozalp

Isil Ozalp is a seasoned professional specializing in client success, operations, and customer experience in the Middle East and Turkiye at Concentrix, where they currently serve as Sr. Director of Client Excellence. They have a diverse background that includes significant roles at eBay and PayPal, where they held positions such as Chief Customer Excellence Officer and Head of Risk Management. Isil's early career included analytical roles at Denizli Cement Factory and Mondelēz International, contributing to their expertise in risk management and project leadership.