Israa Diaa

Israa Diaa is an MBA candidate specializing in Marketing and a seasoned professional in customer service and team leadership. They hold a Bachelor's degree in International Business and have honed their skills at Amazon, where they served as a Team Leader, Quality Evaluator, and Customer Service Representative. In their role as a Senior Quality Evaluator at Concentrix, Israa focused on enhancing team performance through data analysis and coaching. Their education and experience equip them with a strong understanding of customer behavior and effective cross-cultural communication.