Israa Emara is a professional with extensive experience in customer service and workforce management. Currently serving as Regional Workforce Manager at Concentrix since October 2024, Israa previously held multiple roles within the same company, including Senior Customer Service Advisor and Workforce Supervisor. Prior to that, Israa worked at Vodafone from October 2017 to September 2020 as a Customer Service Representative. Israa holds a degree in English literature from Cairo University, completed in 2019.
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