Izabela Almeida is an Operations Manager at Concentrix, where they have been working since 2025. Previously, Izabela held multiple leadership roles at TeleTech and Teleperformance from 2018 to 2024, focusing on customer service and team performance management. They have a diverse educational background, including degrees in Business Administration, Human Resources Management, and specialized training in leadership and sales operations. Izabela also holds a Lean Six Sigma Yellow Belt certification.
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