James Erfe is a seasoned Sr. Manager in Training & Quality with over 17 years of experience, specializing in performance improvement through innovative training solutions and quality management systems. Currently, as a Sr. Manager, Training & Quality, they focus on driving organizational goals and enhancing team productivity within the telecommunications and technology sectors. James has previously held multiple roles at Concentrix, including Quality Manager and Senior Quality Manager, and has experience from other companies like Convergys and eTelecare Global Solutions. James holds a Bachelor of Science in Information Technology from Mindanao Polytechnic College.
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