James Macey is a Senior Workforce Manager at Concentrix, where they have been applying their extensive experience in the outsourcing industry since 2022. Previously, they served as a Call & Resource Manager at PROBE Group and Stellar, leading resource management and reporting functions. With a solid background in team leadership, customer service, and workforce management, James is proficient in various workforce systems and a dedicated team player. They completed their education at Coffs Harbour Christian Community High School between 1995 and 2001.
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