James Yoo is a skilled SaaS Customer Success Guru based in South Korea, originally from Australia. With a Bachelor of Arts degree in English and Japanese from the University of Sydney, James has amassed diverse experience in customer success, account management, and relationship building across various industries. Currently a Renewal Specialist at Concentrix, James previously held roles such as Assistant General Manager at Hotel Gloryel & Cafe and Sales Development Representative at ezyCollect. Passionate about start-up environments, James thrives in team settings, focusing on achieving shared goals and enhancing customer experiences. In their free time, James enjoys reading, exercising, and personal development.
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