Jay Chand Ram is a seasoned professional with 16 years of experience in contact centers, specializing in Training, Quality, Learning and Development, and Operations. Currently, Jay serves as a Senior Manager Training & Quality at Concentrix, overseeing initiatives for notable telecom clients. Jay's diverse background includes roles in multiple domains such as Automobile, Travel, e-commerce, and Banking, and has previously held positions at Aegis Limited and Magus Customer Dialog Pvt Ltd. Jay earned an MBA in Human Resources from Symbiosis and a Bachelor of Science from Calcutta University.
Location
Kolkata, India
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