Jay Fell is an experienced leadership professional currently serving as Vice President of EMEA Service Delivery at Concentrix since April 2024. Prior to this role, Jay held various positions at Webhelp from September 2013 to April 2024, including Vice President of Global Accounts and Global Account Director. Jay's earlier experience includes a tenure at O2 UK (a Telefónica Company) from January 2008 to July 2013, where responsibilities spanned roles such as Take To Market Change Delivery Consultant and Platinum Development Manager. Jay holds an MSc in Occupational Psychology and a BSc (Honours) in Applied Psychology from Liverpool John Moores University.
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