Jiene Ramos is a Senior Manager for Client Success at Concentrix, where they leverage extensive experience in the outsourcing and offshoring industry. With a background as a Senior Operations Manager and Operations Manager at Concentrix, as well as previous roles at Convergys Intelligent Contact and eTelecare Global Solutions, Jiene has honed skills in customer service, performance management, and technical support. Jiene holds a Bachelor of Commerce degree in Finance and Financial Management Services from St Louis University. Jiene is also certified as a Lean Six Sigma Yellow Belt and holds COPC certification for customer experience.
Location
Metro Manila, Philippines
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