Joann David is an experienced professional currently serving as a Senior Representative in Operations at Concentrix since October 2024. Previous roles include Human Resources Executive Recruitment at Professional Consultancy Pvt. Ltd, where responsibilities encompassed screening and recruiting candidates and reviewing recruitment policies. Joann also worked as a Customer Service Associate at IDFC FIRST Bank from September 2019 to May 2022, managing credit card queries, mentoring team members, and enhancing customer experience through various financial services. Earlier experience includes serving in the Call & Trade Department at Kotak Securities, focusing on online trading and customer support. Joann holds a Bachelor's degree in Business/Commerce from the University of Mumbai, earned between 2004 and 2007.
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