John Bezanson is a Global Delivery Program Director at Concentrix, bringing over 20 years of experience in managing multiple accounts within Convergys and Concentrix. They have led global delivery for significant clients in the software, gaming, and cloud computing sectors, excelling in achieving operational metrics and driving client satisfaction. Previously, John held various leadership roles, including Vertical Delivery Program Leader and Director Global Service Delivery, overseeing operations across multiple countries and sites. John's extensive background also includes experience as a Team Leader and Sr. Program Manager at Convergys, where they managed client relationships and drove process improvements.
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