Jonathan Shawcross

Jonathan Shawcross is currently the Chief Growth Officer at Concentrix, focusing on customer experience design and transformation in the EMEA International and UK markets. Previously, Jonathan held the role of Chief Growth Officer at Webhelp and served as COO for both RBS and Lloyds Banking Group, overseeing technology, security, and operational strategies. Educationally, Jonathan completed the Senior Executive Programme at London Business School in 2009. With extensive leadership experience across various sectors, Jonathan has driven significant change initiatives and strategic transformations throughout their career.