Julien Debray is an IT Service Delivery Manager at Concentrix, where they have been serving since 2017. In this role, Julien is the single point of contact for internal and external customers and is responsible for SLA achievement, incident analysis, and continual service improvement. Previously, Julien worked as an International Service Delivery Manager at NextiraOne France from 2014 to 2017, where they managed service transitions and ensured quality practices met contractual obligations. Earlier in their career, Julien was the International Service Desk Team Leader at NextiraOne Europe from 2013 to 2014. Julien holds a Brevet Technicien Supérieur degree in Technico-commercial from Lycée Parc de Vilgénis, earned between 2006 and 2008.
Location
Paris, France
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