Jungkwan Lee is a Senior Consultant at Concentrix, where they lead customer care analysis and specialize in data analysis using tools like Adobe Analytics. Since 2017, Jungkwan has provided data-driven insights and recommendations to drive business development, focusing on various performance metrics and digital campaign analysis. They previously worked at Samsung Electronics in a customer services operational support role for a brief period in 2017 and served as an engineer at Mappers from 2013 to 2016, managing GIS data operations and enhancements. Currently, Jungkwan is pursuing a Bachelor's degree in Computer Software at Gachon University.
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