Kaecyrine Lee possesses extensive experience in customer service and operations management across various roles and organizations. Starting in 2009 as a Language Proficiency Specialist at Transcom, Kaecyrine advanced to multiple leadership positions, including Operations Manager and Deputy Manager at Concentrix, where responsibilities involved managing teams, mentoring future leaders, and enhancing account performance. Expertise includes process streamlining, staffing strategies, and collaboration with stakeholders to drive growth in global escalation teams. Educational qualifications include an AB in History from De La Salle University.
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