Kamal Sayed is a Senior Quality Assurance Specialist currently employed at Concentrix, where they serve as a Global Senior Quality Specialist. Previously, they held the position of Senior Quality Assurance Specialist and Operations Supervisor at Outsourcing Skill, leading a team of analysts to enhance client performance through quality monitoring and insights. With nearly a decade of experience in the contact center industry, Kamal has worked in various roles, including Customer Service Team Lead and Quality Assurance Analyst, consistently exceeding expectations across multiple products and regions. They earned a Bachelor of Arts degree in Mass Communication from Ain Shams University in 2010.
This person is not in the org chart
This person is not in any teams
This person is not in any offices