Karla Márquez

Karla Márquez is a Talent Acquisition Senior Manager with over 11 years of experience in the contact center industry, specializing in mass recruitment and staff selection. They have led teams and implemented strategies to enhance performance and achieve recruitment objectives. Karla's previous roles include positions at Foundever, Teleperformance, and Alorica, where they managed large-scale hiring processes and coordinated recruitment activities across multiple sites. Currently, they work at Concentrix, continuing to drive talent acquisition efforts. Karla holds a Bachelor's degree in Business Administration from Universidad del Valle de México.